ACOG National Office

  • Senior Manager, CMS and Digital Products

    Job Locations US-DC
    Job ID
    2018-1257
    Category
    Marketing
    Type
    Regular Full-Time
    Grant Funded
    No
  • Overview

    Are you a strategic thinker with expertise in leveraging technology platforms to grow revenue, enforce web standards, empower colleagues and support a world class digital presence?

     

    ACOG, the nation’s leading membership organization dedicated to advancing the ob-gyn profession and improving women’s health, is looking for someone like you to manage its content management system, ecommerce system, search and other digital products. This role will work with departments across ACOG to ensure touchpoints with digital platforms comply with best practices, standards and guidelines.

     

    This is an opportunity to make your mark by defining CMS platform strategy, supporting colleagues, putting processes into place to improve ACOG’s digital presence and supporting content managers. This role, and the launch of a new website, is pivotal in the transformation of ACOG’s digital presence, which is part of our organization’s 2020 strategic plan.

     

    Responsibilities

    • Provide technical leadership and hands-on expertise for ACOG’s content management system, ecommerce, mobile, search platform, internal ticket system and other touchpoints with ACOG.org.
    • Manage platform upgrades and updates, including planning, schedules, communication, implementation, and quality assurance. Keep up-to-date on new features and make recommendations for use.
    • Make changes and edits to templates and permissions, managing user accounts and approval workflows.
    • Support content migration efforts and make recommendations around how to enforce governance, guidelines and best practices through functionality in digital platforms.
    • Manage consistent cleanup of outdated content and media files, enforce rules around content expiration dates.
    • Troubleshoot platform issues including with templates, HTML, user experience and display. Work closely with vendors and support staff to resolve issues.
    • Work with vendors and ACOG staff to identify requirements, build plan and make enhancements and changes to digital platforms, ensuring alignment with organizational goals.
    • Work with analytics team to implement tracking and reporting.

    Knowledge Sharing and Best Practices. Create and deliver engaging and effective trainings to non-technical users and content editors on how to use platforms to meet digital objectives.  Make recommendations to trainings/documentation of value and technical support to content and analytics team members. Drive the training and documentation strategy. Communicate technical concepts clearly to nontechnical teams and leaders.

     

    Digital Platform Advocate. Act as advocate for ACOG digital platforms, ensuring colleagues across the organization understand the value offered and the importance of following best practices when integrating platforms. Work with colleagues across the organization to ensure success with projects hosted on ACOG’s digital platforms and identify opportunities to innovate and improve.  Keep up-to-date with improvements to existing technologies, research and make recommendations for new technologies.

     

    Content Workflow and Governance. Support the enforcement of guidelines and governance through defining workflows, structuring templates and setting permissions, and identifying and implementing features that help support governance.

    Qualifications

    • Bachelor’s degree in computer science or related field or equivalent experience
    • Minimum of five years of experience with progressive responsibility managing and supporting digital technology platforms including web content management, search, ecommerce systems.
    • Minimum of two years of experience with Sitecore required
    • Minimum of two years of experience managing ecommerce system required
    • Minimum of two years of experience using platform functionality to support the enforcement of content governance.
    • Demonstrated proficiency in HTML, CSS, JavaScript
    • Knowledge of Association Management Systems like Netforum a plus
    • Proven understanding of accessibility and section 508 compliance
    • Demonstrated knowledge of web services and APIs
    • Experience working with and leading cross-departmental teams
    • Ability to work with both technical and non-technical personnel at all levels of the organization

     

     

    About ACOG

    Home to more than 58,000 women’s health care professionals, the American College of Obstetricians and Gynecologists (ACOG) is a membership organization leading advancements in women’s health. When you become part of the ACOG team, you’re part of an organization that values communicating evidence-based, peer-reviewed information about women’s health to members and the general public. ACOG supports its members by maintaining authoritative clinical guidance, providing continuing medical education resources, patient education materials and more. Together with our members, we are working to transform the future of women’s health by delivering a compelling member experience, supporting the ob-gyn profession, and advocating for improved women’s health. 

     

    Our Perks

    Paid Parental Leave – Breastfeeding Friendly Workplace –  Flexible work schedule –  Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!

     

     

    ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.

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